Surveillance Director

Agua Caliente Casinos • , CA

1d

About The Position

The Surveillance Director directs and maintains all Surveillance Departments operated by the Agua Caliente Gaming Commission and is accountable for the overall direction, coordination, and evaluation of the Surveillance Rooms, staff, and equipment. The role carries out supervisory responsibilities in accordance with Commission policies and procedures and applicable Federal, State, and Tribal laws, including interviewing, hiring, training, assigning and directing work, evaluating performance, disciplining employees, addressing complaints, and resolving problems.

The successful candidate must reside within 50 miles of Palm Springs, California, within 120 days of accepting the position, and must pass and maintain a level-one background check for licensing. Work hours are irregular and varied, including evenings, weekends, holidays, and special events.

Requirements

• High school diploma or GED.
• At least 7 years of experience in casino surveillance environments in a senior management capacity.
• Working knowledge and experience in surveillance tactics in a casino environment.
• Ability to prioritize responsibilities and assignments.
• Excellent communication skills.
• Ability to coordinate, forecast, and prepare budgets for multiple Surveillance Operations.
• Knowledge of current trends in casino cheats, scams, and frauds.
• Must reside within 50 miles of Palm Springs, California, within 120 days of accepting the position.
• Must pass and maintain a level-one background check for licensing.
• Extensive understanding of casino games.

Responsibilities

• Maintain plans and organize installations for surveillance camera coverage and equipment.
• Monitor subordinate performance and ensure adherence to Commission and Tribal policies and procedures.
• Ensure ongoing compliance with applicable N.I.G.C. MICs, State and Tribal regulations, and ordinances.
• Oversee scheduling of all Surveillance Personnel.
• Safeguard tribal gaming assets.
• Coordinate with Casino Operators and Commission Staff and maintain open lines of communication.
• Prepare and review reports and maintain files.
• Communicate daily with the Commission Executive Director.
• Develop, implement, and maintain standard operating procedures for the Surveillance Departments, including training procedures.
• Train Surveillance Personnel and ensure parity in training, procedures, and policies across Surveillance Operations.
• Maintain a professional appearance and demeanor while on property.
• Perform other tasks delegated by the Executive Director.
• Interview, hire, train, assign, direct, evaluate, and discipline employees; address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED