Surveillance Analyst
About The Position
The Surveillance Analyst monitors, audits, and investigates casino property activities to protect the safety and security of guests and team members, casino assets, and gaming integrity. The role is on-site in Snoqualmie, Washington, works a day shift, and requires weekend availability. It is a full-time, non-exempt position with no supervisory scope. The analyst observes and reviews surveillance activity across the property, identifies and reports safety or security risks, performs gaming and point-of-sale audits and investigations, and documents unusual or suspicious activity. The role also creates reports, reviews video and records, and coordinates with Surveillance Management when matters require further attention. Employees must maintain confidentiality, follow Gaming Commission rules and regulations, and contribute to the development of the Surveillance department.
Requirements
- High school diploma, GED, Recognized Equivalent of a High School Diploma (RED), or Foreign High School Diploma (FHD).
- At least three years of casino surveillance experience.
- Any combination of education and experience that clearly demonstrates the ability to perform the job duties.
- Ability to read and interpret policy and procedure manuals, maintenance instructions, and related documents.
- Ability to analyze gaming statistics and thoroughly investigate discrepancies.
- Ability to write effective reports.
- Ability to review surveillance footage and identify conclusive supporting video facts.
- Ability to respond to inquiries from team members or guests.
- Ability to communicate effectively in one-on-one, small-group, and large-group situations.
- Ability to read, write, and communicate verbally in English.
- Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and interpret data from graphs.
- Ability to apply common-sense reasoning to a variety of situations.
- Full knowledge and understanding of company and department rules, policies, and procedures.
- Excellent knowledge of table games and casino- and finance-related departments.
- Excellent observational, investigative, and communication skills.
- Ability to detect schemes, cheating activity, and advantage play.
- Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
- Pre-employment drug testing is required.
Nice To Haves
- Experience in Surveillance, Table Games, or Casino Investigative Audit.
Responsibilities
- Monitor all areas of the property for potential security and safety risks and report them for resolution.
- Perform gaming and point-of-sale audits and investigations to uncover performance issues and theft.
- Ensure quality observations and investigations during the assigned shift.
- Maintain working knowledge of Gaming Commission rules and regulations and ensure adherence throughout the property.
- Protect casino assets and gaming integrity through thorough monitoring, particularly on the gaming floor.
- Assist with directing surveillance reports to appropriate individuals while maintaining confidentiality.
- Work collaboratively to develop fellow surveillance team members and the department.
- Create daily activity reports and prepare other reports for management.
- Coordinate with Surveillance Management when matters require further investigation or attention.
- Attend regularly scheduled departmental meetings and share relevant information.
- Observe, document, videotape, and report unusual or suspicious activities.
- Inspect premises for potential safety or security hazards and report them to Surveillance Management.
- Review surveillance video and reports and provide detailed information to Surveillance Management as needed.
- Maintain accurate and thorough departmental records and reports.
- Perform other duties as assigned.
Benefits
- Starting pay of $34.02–$35.72 per hour, depending on experience, with opportunities for annual performance-based increases.
- 100% employer-paid medical, dental, vision, and prescription coverage; competitive family rates begin after 60 days.
- 401(k).
- Employer-paid life insurance and long-term disability.
- Accrual of 21 days of PTO in the first year, increasing to 33 days after five years, with an option to cash out twice annually.
- Free meals and parking.
- Paid breaks.
- Gas discount of $0.40 per gallon.
- Giveaways such as concert and sports tickets.
- Tuition reimbursement and certification programs.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
