Surveillance Operator - Surveillance
About The Position
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. This role involves routine surveillance of the gaming floor to identify potential problems such as poor game protection and suspicious individuals. The operator acts as a support unit to other departments in relation to the protection of company assets. Attention to detail and sound observational skills are crucial for conducting reviews and writing reports and logs that could be used as evidence in legal matters. The role also includes assisting in the coordination and resolution of emergency situations, demonstrating a commitment to responsible gaming and alcohol service, and reinforcing the Company’s Mission and Values.
Requirements
- A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).
- Analytical, observational, organizational, interpersonal and communication skills.
- Knowledge of computer applications.
- Currently hold or be able to obtain a CER issued by the NJ Casino Control Commission.
Nice To Haves
- Casino Surveillance or related surveillance experience an asset.
Responsibilities
- Daily on-going monitoring and observation of casino operations.
- Ensuring the security and integrity of casino assets, staff and patrons.
- Routine surveillance of the gaming floor identifying potential problems, such as poor game protection and suspicious individuals.
- Acting as a support unit to other departments in relation to the protection of company assets.
- Conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters.
- Assist in the coordination and resolution of emergency situations.
- Discreetly notifying appropriate managers of concerns and observations related to responsible gaming and responsible alcohol service.
- Demonstrating actions and behaviors that reinforce the Company’s Mission and Values.
- Prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Performing all other related and compatible duties as assigned.
Benefits
- Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
- 401K with match
- Paid Time Off
- Holiday Pay
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- Discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
