Surgical Services Scheduler - APG GI Hospitalist - EHT

AtlantiCare•Egg Harbor Township, NJ

1d•Hybrid

About The Position

The Scheduler is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by AtlantiCare Regional Medical Center including the Health park, and the Healthplex. While the Scheduler position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Scheduler enters data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

Requirements

High school diploma or equivalent required.
3 years experience in the medical field as a registrar, receptionist or other related position required.
Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Nice To Haves

Knowledge of medical terminology.
Computer experience with scheduling software programs and STAR is preferred.

Responsibilities

Ensure accurate and complete scheduling of procedures, tests, and diagnostic services.
Coordinate patient and information flow between physician offices, Pre-Admission Testing, Radiology, and the Operating Room.
Understand the initial patient registration process.
Utilize online tools to provide patients with information regarding Precertification, referral needs, co-payment, and medical necessity requirements.
Communicate and collaborate with Patient Access team members and other hospital personnel.
Enter data for all cases/procedures.
Provide quality customer service.
Participate in performance improvement efforts.
Demonstrate a commitment to teamwork and cooperation.