Scheduler - Hickman Hospital - Surgery

ProMedica Charles and Virginia Hickman Hospital•Adrian, MI

13d•Onsite

About The Position

As a Surgical Services Clerk at ProMedica, you will make appointments and schedule surgical procedures. You will provide support to clinical staff and keep records of departmental activity. This role facilitates prompt, efficient patient services through organizing, prioritizing, and performing clerical activities. You will act as a resource to physicians and staff regarding departmental issues, demonstrate good phone etiquette, and maintain patient confidentiality. The position also involves ordering office supplies and maintaining office inventory.

Requirements

High School Diploma or GED
Must be able to read, write, and speak the English language.
Must be able to operate a computer, word processor, and general office equipment.
Must be able to maintain logs, records, and organize information.

Nice To Haves

Prior experience as a clerk or file clerk preferred

Responsibilities

Understand scheduling system, able to schedule procedures accurately and expediently.
Process charts in a timely manner, accurately and consistently.
Maintain records and statistics.
Collaborate with all members of the health care team and physician offices to promote a seamless patient care continuum.
Facilitate prompt, efficient patient services through organizing, prioritizing, and performing clerical activities.
Act as a resource to physicians and staff regarding departmental issues.
Demonstrate good phone etiquette, perceived as helpful / friendly to all customers.
Field phone inquiries appropriately.
Display professionalism at all times and maintain patient confidentiality.
Maintain established department policies, procedures, objectives, quality assurance programs and safety standards.
Order office supplies and maintain office inventory.
Perform other duties as assigned.