Scotland Surgical Scheduling Specialist

Scotland Memorial Hospital•Laurinburg, NC

2d•Onsite

About The Position

Scotland Health Care System is seeking a dedicated professional to join their Orthopedic Services department as a full-time Surgical Scheduling Specialist. This role is crucial in ensuring the smooth operation of the department by coordinating daily activities, managing staff, and maintaining a high standard of patient care and satisfaction. The Scotland Way culture emphasizes caring for both patients and employees, fostering a supportive and growth-oriented environment.

Requirements

Strong Organizational Skills And Ability To Prioritize Tasks
Strong Interpersonal Skills And Ability To Work With A Wide Variety Of Individuals.
Ability To Identify And Solve Problems Independently.
Excellent In Verbal And Communication Skills.
Excellent Customer Service Skills.

Nice To Haves

Previous Medical Office Experience

Responsibilities

Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.
Coordinates and oversees that daily and weekly activities/tasks are performed by staff in areas of responsibility.
Ensures proper staffing is available to perform daily activities in areas of responsibility.
Updates and communicates job-flow changes of positions in areas of responsibility as applicable.
Evaluates, mentors, and disciplines employees as applicable and according to departmental policy.
Ensures that department is properly opened and closed per departmental security policies.
Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
Interacts with Nursing to ensure patient food needs are met.
Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
Complies with regulatory agency standards, including federal, state, and JCAHO. Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Maintains a clean, sanitary working environment.
Follows HACCP & Servsafe guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Participates and attends departmental meetings and staff development programs, as appropriate.
Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
Contributes to patient and customer satisfaction goals by providing quality service.
Performs other duties as assigned.