Scotland Surgical Scheduling Specialist

Scotland Memorial Hospital•Laurinburg, NC

2d•Onsite

About The Position

Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina, founded in 1946. Our mission is to deliver safe, high-quality, compassionate, and sustainable health care. We offer a full spectrum of services, including inpatient, outpatient, and emergency care, along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health. Our culture is built on caring for our patients and our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities.

Requirements

Strong Organizational Skills And Ability To Prioritize Tasks
Strong Interpersonal Skills And Ability To Work With A Wide Variety Of Individuals.
Ability To Identify And Solve Problems Independently.
Excellent In Verbal And Communication Skills.
Excellent Customer Service Skills.

Nice To Haves

Previous Medical Office Experience Preferred.

Responsibilities

Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.
Coordinates and oversees that daily and weekly activities/tasks are performed by staff in areas of responsibility.
Ensures proper staffing is available to perform daily activities in areas of responsibility.
Updates and communicates job-flow changes of positions in areas of responsibility as applicable.
Evaluates, mentors, and disciplines employees as applicable and according to departmental policy.
Ensures that department is properly opened and closed per departmental security policies.
Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
Interacts with Nursing to ensure patient food needs are met.
Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
Complies with regulatory agency standards, including federal, state, and JCAHO. Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Maintains a clean, sanitary working environment.
Follows HACCP & Servsafe guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Participates and attends departmental meetings and staff development programs, as appropriate.
Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
Contributes to patient and customer satisfaction goals by providing quality service.
Performs other duties as assigned.