Surgical Scheduling Coordinator I - Plastic Surgery

Medical College of Wisconsin • Wauwatosa, WI

4d • Onsite

About The Position

Coordinate surgical scheduling for Plastic Surgery. Provide support to the team to facilitate the achievement of the program’s goals.

Requirements

• Prior experience in a healthcare scheduling or administrative role.
• Exceptional organizational skills, with a keen eye for detail.
• Strong written and verbal communication skills.
• Proficiency in medical terminology and understanding of healthcare regulations.
• Familiarity with scheduling software and electronic health records (EHR) systems.
• Demonstrated ability to handle sensitive patient information with discretion and professionalism.
• Strong problem-solving skills and adaptability to changing situations.
• A commitment to providing top-notch patient care.
• High school diploma
• 2 years, Prior experience in a healthcare scheduling or administrative role.

Nice To Haves

• EPIC

Responsibilities

• Schedule routine operative cases and in-clinic procedures.
• Reschedule and cancel surgical procedures efficiently and effectively.
• Communicate with clinical staff to coordinate mutually acceptable procedural times between the provider offices and the operating room.
• Facilitates internal and external communication with staff, providers and patients.
• Act as a primary point of contact for patients, providing information on surgery scheduling, pre-operative instructions, and any necessary post-operative care guidelines.
• Address patient inquiries, concerns, and requests regarding their surgical procedures.
• Coordinate pre-procedure planning, including pre-op, post-op visits and any necessary diagnostic testing.
• Generates referral and/or pre-certification orders and follows the pre-certification through completion.
• Utilizes OpTime (EPIC) for scheduling patients for surgical procedures.
• Performs all duties in a collegial manner within patients, OR staff, other departments and physician offices.
• Contributes to a supportive and healthy work environment.
• Other duties as assigned.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED