Surgical Scheduler - FT - Day - Hematology Oncology Specialists Pennington NJ

Capital Health•Hopewell, NJ

5d•Onsite

About The Position

Capital Health is seeking a Surgical Scheduler to join their Hematology Oncology Specialists team. This full-time position involves collaborating with OR and GI Endoscopy Unit to schedule cases, coordinating special procedure needs, gathering patient information, and obtaining pre-certifications and authorizations from insurance carriers. The role also includes performing medical receptionist duties, managing patient flow, and coordinating communication for follow-up care. The Surgical Scheduler will work closely with physicians and office administration to maximize physician productivity and ensure efficient practice operations.

Requirements

High School Diploma or GED
One year medical office or hospital setting experience.

Responsibilities

Collaborates with OR and GI Endoscopy Unit to schedule cases, negotiating date and time, and avoiding resource conflicts.
Coordinates special procedure needs with appropriate Organization departments and staff, as well as external resources.
Gathers complete patient and procedure information.
Schedules procedures and testing for patients at the hospital on a timely basis.
Prepares and distributes schedules in accordance with established time frames.
Works closely with physicians and office administration to schedule and maximize utilization of time.
Obtains pre-certification and authorizations from various insurance carriers to facilitate maximum utilization and efficiency and minimal procedure-related problems.
Completes referrals and pre-certifications for patients according to insurance requirements.
Demonstrates willingness to assist co-workers during periods of heightened patient activity.
Works independently to assure prompt patient service both on the telephone and at the front desk.
Oversees the registration and checkout process and the handling of medical records to assure efficient flow of patients through the office.
Reviews promptly with physician routine issues, difficulties and unusual circumstances.
Handles promptly patient problems/complaints.
Refers difficult situations to Director/Manager.
Performs all medical receptionist duties, including but not limited to, answering phone calls, scheduling appointments, filing information into medical records, checking patients in and out, collecting co-pays and fees from patients and completing computer and paperwork associated with these functions.
Coordinates the communication of follow-up care needs/reminder cards to patients.
Oversees the filing of information into medical records according to established protocol, the preparation, pulling and filling of charts and the purging of charts for effective record management.
Plans daily schedule to maximize physician productivity in the practice.
Coordinates/schedules other physician activities/programs with various CH departments.
Coordinates hospital patient activity for doctors and billing company.
Works directly with providers to implement provider scheduling to ensure maximum productivity.
Coordinates scheduling of resources (e.g., exam rooms, equipment) to ensure appropriate resources for each provider.
Works in conjunction with physician(s) and Director/Manager to develop and implement a practice-specific plan for the introduction and growth of the practice in the community.