Surgical Scheduler - Urology, Albany

Albany Medical Center • Albany, NY

28d • $46,947 - $65,726 • Onsite

About The Position

Albany Medical Center is seeking a Surgical Scheduler for their Urology office. This full-time position involves managing physicians' clinical and surgical schedules in a fast-paced environment. The role requires efficient and accurate use of scheduling systems, excellent multitasking abilities, and strong teamwork skills. The Surgical Scheduler will be responsible for initiating the surgical booking process, compiling surgical packets, coordinating pre-surgical appointments, and communicating with various parties to ensure smooth scheduling and clearance processes.

Requirements

• High School Diploma/G.E.D.
• Excellent customer service skills.
• Ability to multi-task in a high patient volume unit.
• Ability to learn and utilize resources.
• Strong time management skills.
• Ability to review information and draw appropriate conclusions.
• Good judgement and ability to problem solve; escalate issues as needed.
• Strong teamwork skills and work ethic.

Nice To Haves

• 2-3 years office experience or one year of related experience in a medical practice.
• Experience using an electronic health record and Microsoft Office.

Responsibilities

• Greet patients in a prompt, courteous, and professional manner.
• Initiate surgical booking process as instructed by physician via flow sheet or surgical task.
• Compile surgical packets for booking, including booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior authorization.
• Ensure consents are complete in coordination with the surgeon.
• Obtain release of information to complete disability/FMLA paperwork and "Out of Work/School" notes.
• Work with nursing staff to complete paperwork if there are questions or concerns.
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
• Schedule pre-surgical appointments for patients who need clearance and ensure clearances are sent to the appropriate places.
• Interact with a diverse patient population.
• Communicate timely with all parties, including surgeon, patient, OR, and insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained.
• Coordinate OR time/date with equipment rep, if needed.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED