Surgical Scheduler I - Medical Group Pulmonology

Nevada System of Higher Education•Skokie, IL

1d•Hybrid

About The Position

The Surgical Scheduler I - Medical Group Pulmonology position is a full-time role (40 hours per week) located at Swedish Hospital. The primary responsibilities include scheduling surgical cases, entering and confirming case-specific information in Epic Optime, reviewing operating room availability to prevent conflicts, and communicating with OR staff. This role also involves conducting charge capture for surgical and anesthesia procedures, facilitating the prevention of billing errors by reviewing documentation, resolving end-of-day processes, and creating new purchase item requests in Workday as needed. The position requires the ability to travel to various locations for coverage purposes, including Chicago-Lakeview, Evanston, Glenview, Skokie, and Bannockburn.

Requirements

Must be able to perform multiple tasks, problem solve, and produce detailed, precise work product.
Must be able to work independently with minimal supervision.
Must be able to use Outlook and utilize multiple computer applications and operating systems concurrently.
Must be a team player and possess excellent communication and customer service skills.
Must have excellent organizational skills and the ability to prioritize tasks

Nice To Haves

Working knowledge of Microsoft Office programs preferred
Epic knowledge and experience preferred
Working knowledge of health insurance nuances is preferred

Responsibilities

Schedule surgical cases for the operating rooms
Enter case specific information in Epic Optime and ensures accuracy and confirms booking information with the physician and/or physician support staff
Review future operating room availability across Endeavor, identifies scheduling options/opportunities with they physician, physician support staff and/or Perioperative staff and to prevent scheduling conflicts.
Actively and effectively communicate with OR Staff for appropriate scheduling protocols to ensure cases are scheduled appropriately/timely.
Conduct Charge Capture for surgical and anesthesia procedures
Facilitate the prevention of billing errors by reviewing legal documentation of Epic Optime log entries, physician surgical notes, and anesthesia technical charges to reconcile billable services.
Resolve and completes end-of-day processes, ensures surgical encounter charges have been cleared in the "Unposted logs" within Epic Optime and transmits to hospital billing.
Create New Purchase Item Requests within Workday as needed for items missing in logs (ie "supply/implant on the fly").
Contact and follow up with OR Staff to fix and log discrepancies.
Contact and follow up with Supply Vendors to receive missing "Bill Only/Vendor Form/Charge Sheets" as needed.
Other duties as assigned by Supervisor/Manager (i.e. Request Book, Training New Hires, Workqueues, Adhoc Reports, etc).