Surgical Receptionist - 0.5 FTE

PRH • Columbus, WI

1d

About The Position

PRH is seeking a Surgical Receptionist to join its surgery department. This 0.5 FTE role is 20 hours per week. The receptionist serves as a first point of contact and provides customer service while working with patients, physicians, office staff, and clinicians to gather complete demographic and procedure information and accurately schedule patients for surgical procedures. The role communicates scheduling information to internal and external customers while maintaining patient confidentiality.

Additional duties include preparing and closing charts, escorting patients and families to waiting rooms, stocking supplies, performing other clerical duties, and completing special projects and tasks assigned by the Manager of Surgical Services. The schedule is Monday through Friday, days, and work hours must be flexible.

Requirements

• High school diploma or equivalent.
• Proficiency in the use of computer software.
• Excellent verbal and written communication skills to communicate effectively with patients, physicians, medical office staff, visitors, and other employees.
• Good spelling and knowledge of basic medical terminology.
• Ability to work independently in a fast-paced environment with constant interruptions.
• Previous experience in a customer-service-oriented position.
• Flexibility in work hours.

Nice To Haves

• Six months of scheduling experience in a health care setting is preferred.

Responsibilities

• Collect demographic and procedure information from patients, physicians, office staff, and clinicians to schedule surgical procedures accurately.
• Communicate scheduling information to internal and external customers while providing customer service and maintaining patient confidentiality.
• Prepare and close charts.
• Escort patients and families to waiting rooms.
• Stock supplies and perform other clerical duties.
• Complete special projects and tasks assigned by the Manager of Surgical Services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED