Surgical Patient Access Registrar

CareWell Health • East Orange, NJ

5d

About The Position

The Surgical Patient Access Registrar is responsible for ensuring accurate and timely patient registration for surgical procedures. The role collects and verifies patient information and insurance details and ensures compliance with medical necessity and eligibility requirements. The registrar provides financial estimates and collects patients’ upfront financial responsibilities.

The position includes completing registration before surgical appointments through telephone or in-person contact with patients, guarantors, or referring providers. The registrar maintains patient records in the hospital’s electronic health record system, handles inquiries and registration issues, and coordinates with other departments to support smooth patient flow. Duties and responsibilities may change at any time, with or without notice.

Requirements

• High school diploma or equivalent.
• At least three years of registration or financial clearance experience in a healthcare setting.
• Detail-oriented.
• Sound computer skills, including Word, Excel, and PowerPoint.
• Experience reviewing electronic health record software applications.

Nice To Haves

• Cerner EHR experience preferred.

Responsibilities

• Complete thorough and accurate patient registration before surgical appointments through telephone or in-person contact with patients, guarantors, or referring providers.
• Verify patient information, including personal details, medical history, and insurance information.
• Ensure compliance with medical necessity and insurance eligibility requirements.
• Provide accurate patient financial estimates and collect upfront patient financial responsibilities.
• Maintain confidentiality and adhere to HIPAA regulations.
• Coordinate with various departments to ensure smooth patient flow and address registration issues.
• Assist patients in understanding their financial responsibilities and provide information about payment options.
• Handle patient inquiries and promptly resolve registration-related issues.
• Maintain accurate and up-to-date patient records in the hospital’s electronic health record system.
• Collect pertinent billing information and documents, including Assignment of Benefits, consent forms, lien/LOP signatures, authorizations, and other forms.
• Perform other duties, responsibilities, and activities as assigned; these may change at any time with or without notice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED