Surgical Onsite Specialist - Lung Health (Chicago, IL/Kansas City, MO)

Medtronic•Kansas City, MO

2d•Onsite

About The Position

The Surgical Onsite Specialist (SOS) for Lung Health provides case and customer support, training and education, and solution implementation assistance across aligned hospitals. The role helps ensure seamless product utilization by supporting on-site procedures, responding to customer inquiries, and leading training for physicians and staff. Working in partnership with the Procedure Development Executive (PDE) and Clinical Specialist (CS), the SOS contributes to lead generation, sales support, procedure support, and market expansion. The position may be upgraded to Senior SOS depending on candidate experience. This is a field-based position, with a strong preference for Chicago, Illinois, or Kansas City, Missouri. It covers a multistate territory and requires frequent U.S. travel, including overnight travel approximately 75% of the time. Travel may include weekends when required.

Requirements

Bachelor’s degree and at least 1 year of sales, clinical, or relevant experience.
Valid driver’s license issued in one of the 50 states and a clean driving record.
Ability to travel up to 75% when necessary, including overnight travel and/or weekends as required.
For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

At least 2 years of B2B sales experience with demonstrated sales success.
Excellent communication and interpersonal skills.
Relevant clinical or hospital experience.
Strong computer skills, including Microsoft Office, PowerPoint, and MS Teams.
Strong drive for results, an action-oriented approach, strong work ethic, and career ambition.
Ability to develop and present complex product demonstrations.

Responsibilities

Provide real-time procedural assistance within the aligned territory.
Offer technical expertise and troubleshooting support to ensure successful product use.
Serve as a resource for physicians and surgical teams in the operating room, bronch suite, and other settings.
Act as a primary point of contact for customer inquiries during on-site procedures.
Facilitate clear communication between customers and colleagues.
Identify and report customer concerns and opportunities to the aligned PDE.
Lead in-service training for physicians, residents, and staff on lung health product applications.
Support Resident Labs, MedEd courses, Regional Peer Education (RPE), and Continuing Education (CE) programs.
Assist PDEs and Clinical Specialists with product trials, implementations, and conversion initiatives.
Provide on-site procedural support and help develop physician proficiency.
Track surgical products accurately and maintain product availability for procedures.
Ensure inventory levels meet customer and operational needs.
Drive product utilization and customer engagement to achieve or exceed sales objectives.
Secure base business and expand new accounts through procedural support.
Generate and track leads in Salesforce (SFDC) to support growth and business expansion.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.