Surgical Onsite Specialist - Lung Health (Chicago, IL/Kansas City, MO)
About The Position
The Surgical Onsite Specialist (SOS) - Lung Health provides procedural and customer support, training and education, and solution implementation assistance across aligned hospitals. The role supports seamless product utilization by assisting with on-site procedures, addressing customer inquiries, and leading training initiatives for physicians and staff in partnership with the Procedure Development Executive (PDE) and Clinical Specialist (CS). The SOS also contributes to lead generation, sales support, procedure support, and market expansion. This is a field-based position in Chicago, Illinois (strongly preferred) or Kansas City, Missouri. It covers a multistate territory and requires frequent travel throughout the United States, including overnight travel approximately 75% of the time. The position may be upgraded to Senior SOS depending on the candidate’s experience. Success is measured by achieving or exceeding sales objectives through product utilization and customer engagement, securing and expanding business through procedural support, and generating and tracking leads in Salesforce (SFDC).
Requirements
- Bachelor’s degree.
- At least 1 year of sales, clinical, or relevant experience.
- Valid driver’s license issued in one of the 50 states and a clean driving record.
- Ability to travel up to 75% when necessary, including overnight travel and/or weekends.
- For a baccalaureate degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
Nice To Haves
- At least 2 years of B2B sales experience with demonstrated sales success.
- Excellent communication and interpersonal skills.
- Relevant clinical or hospital experience.
- Strong computer skills, including Microsoft Office, PowerPoint, and MS Teams.
- Strong drive for results, action orientation, work ethic, and career ambition.
- Ability to develop and present complex product demonstrations.
Responsibilities
- Provide real-time procedural assistance within the aligned territory.
- Offer technical expertise and troubleshooting to support successful product use.
- Serve as a resource for physicians and surgical teams in operating rooms, bronchoscopy suites, and other settings.
- Act as a primary contact for customer inquiries during on-site procedures.
- Communicate effectively between customers and colleagues, and report concerns and opportunities to the aligned Procedure Development Executive.
- Lead in-service training for physicians, residents, and staff on lung health product applications.
- Support Resident Labs, MedEd courses, Regional Peer Education programs, and Continuing Education programs.
- Assist Procedure Development Executives and Clinical Specialists with product trials, implementations, and conversion initiatives.
- Provide on-site procedure support and help physicians develop proficiency.
- Track and maintain surgical product availability and inventory levels to meet customer and operational needs.
- Drive product utilization and customer engagement to achieve or exceed sales objectives.
- Help secure base business and expand new accounts through procedural support.
- Generate and track leads in Salesforce (SFDC).
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Sales incentive plan
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
