Surgical Coordinator Full Time Days

CHA Hollywood Presbyterian Medical Center•Los Angeles, CA

9d•$31 - $34

About The Position

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility serving the Hollywood community and surrounding areas since 1924. The center provides quality, innovative medical and nursing care to local multicultural communities and is part of a global healthcare enterprise that operates hospitals and research centers in the United States and Korea. The Surgical Coordinator maintains the surgical schedule to support patient care and efficient workflow. The role schedules patients for eye surgery, submits surgical documentation to the operating room, obtains payer authorizations, and coordinates with patients, physicians, providers, and other team members to ensure timely and efficient care. The position requires multitasking across complex issues and strong verbal and written communication skills. The role is full time, day shift, with 40 hours per week.

Requirements

Associate's degree, or two years of experience in a directly related field.
High school diploma or GED.
Two years of experience working in a clinic or hospital setting.
Previous medical center experience.
Ability to multitask in a fast-paced environment.
Proficiency with a variety of software applications.
Effective verbal and written communication skills.
Ability to work in a union environment.
Los Angeles County Fire & Safety Card required within 30 days of hire.
Assault Response Competency (ARC) required within 30 days of hire.

Responsibilities

Maintain the surgical schedule for patient care and workflow efficiency.
Schedule patients for eye surgery, submit surgical documentation to the operating room, and obtain payer authorizations.
Coordinate surgeries with patients, physicians, providers, and other team members to support timely and efficient care delivery.
Perform clinical assessments and competencies.
Communicate effectively with patients, providers, insurance plans, and operating room staff to coordinate surgical care.
Obtain patient consent for surgeries.
Address customer service concerns and use problem-solving to achieve desired outcomes.
Communicate daily with the Clinic Manager and Administrative Director and escalate patient care concerns.
Identify service and operational problems and issues.
Compile surgery paperwork as directed by the operating room.
Follow up with primary care provider offices for patients’ preoperative reports.
Maintain confidentiality of reports and patient information.
Consult supervisors, coworkers, or appropriate resources to resolve health information questions.
Make sound decisions about resource use in support of medical center priorities and strategies.
Support successful operational implementation and use of technology and new products.
Perform other office tasks as needed.
Travel to satellite clinics as needed.