Surgical Coordinator | GI St. Johns | Days | Full Time

UF Health • Saint Johns, SC

1d

About The Position

Under the supervision of the Department Director, Ambulatory Administrator, or Office Manager, the Surgical Coordinator directs, coordinates, and facilitates surgical scheduling activities for clinic physicians. The role uses appropriate administrative, financial, and operational policies and procedures to support continuity of care for surgical patients and serves as a liaison between the department and other surgical and financial areas. The position requires travel up to 10%.

Requirements

• At least 2 years of experience working in an ambulatory healthcare environment.
• At least 2 years of customer service experience.
• At least 2 years of experience working with third-party payors (insurance carriers).
• High school diploma or GED required.

Responsibilities

• Coordinate pre-operative appointments, including preadmission testing, history and physical examinations, and other tests or services related to surgical procedures.
• Instruct patients on administrative, financial, and pre-operative processes.
• Verify insurance coverage, obtain authorization, submit clinical information as required, and communicate surgical plans with patients, vendors, surgeons, and hospitals.
• Provide customer service to patients, families, representatives, and other members of the treatment team.
• Use the internal EPIC surgical scheduling application and external scheduling processes.
• Identify and request specialized equipment or personnel needed by physicians for each surgical case.
• Review reports to determine whether authorized procedures match procedures performed and whether authorization is required for unscheduled surgeries performed after hours.
• Prepare requested reports and educate staff members and physicians about new processes, policies, and procedures.
• Participate as an active care team member in coordinating patient care.
• Attend and actively participate in regularly scheduled Referral Coordinator and/or Surgical Coordinator training sessions and meetings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED