Surgical Assistant Support

Mountain State Oral & Facial Surgery • Pineville, NC

3d • Onsite

About The Position

Greater Charlotte Oral and Facial Surgery is hiring a team-oriented, positive individual to support doctors and assistants and help maintain patient flow. The role assists with patient discharge and recovery, supports ongoing surgeries, and performs clinical and operational tasks such as preparing supplies, cleaning and setting up rooms, organizing instruments, completing patient follow-up calls, and helping central and front-office teams as needed. The practice serves the Charlotte, Pineville, and Gastonia areas and provides oral and maxillofacial care. The schedule is weekday and daytime only, with short Fridays.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Maintain professionalism at all times.
• Maintain training and continuing-education requirements.
• Ability to function in a fast-paced and/or stressful work environment.
• Adhere to company policies, procedures, and safety guidelines.
• High school diploma or equivalent required.

Nice To Haves

• Certificate in dental assisting and/or surgical assisting preferred.

Responsibilities

• Provide timely support to doctors and assistants and assist with patient discharge.
• Stock ice packs and prepare recovery-room bags.
• Prepare gauze and syringe packs for patients to take home.
• Do laundry and fold items after they are cleaned and dried.
• Label autoclave bags and envelopes.
• Keep forceps organized in rooms.
• Help empty trash in each operatory and central before lunch and at the end of each day.
• Help clean operatory rooms between patients and clean recovery rooms between patients.
• Help set up operatories for upcoming surgeries.
• Perform X-rays as needed.
• Help central answer post-operative concern calls as needed.
• Assist with discharging patients and safely escorting them to their escort’s automobile.
• Change patients’ gauze before discharge.
• Support ongoing surgeries and assist with local anesthesia surgeries if trained.
• Assist central as needed with production of surgical trays.
• Complete follow-up calls for patients discharged by the Surgical Assistant Support role, logging calls and patients’ last blood pressures in the computer.
• Ensure patient follow-up calls are completed the same day as surgery.
• Retrieve post-operative patients from rooms and help with their recovery process to the holding area.
• Maintain patient confidentiality.
• Make packets for the front office when work is finished.
• Perform other duties needed to maintain patient flow and duties assigned by the office clinical manager.

Benefits

• Low medical premiums.
• Dental and vision insurance options with zero premium deduction.
• Employer F.S.A./H.S.A. contributions.
• 401(k) with match.
• PTO and paid holidays.
• Personal time.
• Seasonal bonuses.
• Company and partner discounts.
• Employer-covered basic life insurance.
• Voluntary benefits.
• Wellness program.
• Employee assistance program.
• 401(k).
• 401(k) matching.
• Dental insurance.
• Employee discount.
• Flexible spending account.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid sick time.
• Paid time off.
• Professional development assistance.
• Referral program.
• Retirement plan.
• Travel reimbursement.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED