Surgical Assistant Support
About The Position
The Surgical Assistant Support role provides timely support to doctors and assistants and assists with patient discharge. The position helps maintain patient flow and supports clinical operations in a fast-paced oral and maxillofacial surgery setting. Duties include preparing and cleaning rooms and supplies, supporting ongoing surgeries and recovery, assisting with patient follow-up, and completing other duties assigned by the office clinical manager. The role requires maintaining patient confidentiality, professionalism, and compliance with company policies, procedures, and safety guidelines. The schedule is weekday and daytime only, with short Fridays.
Requirements
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Excellent organizational skills.
- Must be detail-oriented.
- Must maintain professionalism at all times.
- Ability to function in a fast-paced and/or stressful work environment.
- Must adhere to company policies and procedures and safety guidelines.
Nice To Haves
- Certificate in dental assisting and/or surgical assisting preferred.
Responsibilities
- Stock ice packs and prepare bags for recovery rooms.
- Prepare gauze and syringe packs for patients to take home.
- Do laundry, including folding cleaned and dried items.
- Label autoclave bags and envelopes.
- Keep forceps organized in rooms.
- Help empty trash in each operatory and central before lunch and at the end of each day.
- Help clean operatory rooms between patients.
- Help set up operatories for upcoming surgeries.
- Clean recovery rooms between patients.
- Perform x-rays as needed.
- Help central answer post-operative concern calls as needed.
- Assist with patient discharge and safely help patients to their escort’s automobile.
- Change patients’ gauze before discharge.
- Provide support for ongoing surgeries.
- Assist with local anesthesia surgeries if trained.
- Assist central as needed with producing surgical trays.
- Complete callbacks for patients discharged by Surgical Assistant Support.
- Log patient callbacks and last blood pressures in the computer.
- Prepare packets for the front office when work is finished.
- Ensure callbacks are completed the same day as surgery.
- Complete callbacks for all patients having surgery.
- Retrieve post-operative patients from rooms and help with their recovery process to the holding area.
- Maintain utmost confidentiality.
- Perform duties needed to maintain patient flow and other duties assigned by the office clinical manager.
- Maintain training and continuing education requirements.
- Adhere to company policies and procedures and safety guidelines.
Benefits
- Low medical premiums.
- Zero-premium dental and vision insurance options.
- Employer FSA/HSA contributions.
- 401(k) with match.
- PTO.
- Paid holidays.
- Personal time.
- Seasonal bonuses.
- Company and partner discounts.
- Employer-covered basic life insurance.
- Voluntary benefits.
- Wellness program.
- Employee assistance program.
- Weekday/daytime-only schedule with short Fridays.
- Dental insurance.
- Employee discount.
- Flexible spending account.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid sick time.
- Paid time off.
- Professional development assistance.
- Referral program.
- Retirement plan.
- Travel reimbursement.
- Vision insurance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
