Surgical Assistant Support
About The Position
Greater Charlotte Oral and Facial Surgery is hiring a team-oriented, positive individual to provide support to doctors and assistants and assist with patient discharge. The role supports patient flow and surgical operations across the practice. It includes helping prepare and clean clinical and recovery areas, supporting surgeries, performing X-rays as needed, assisting patients through recovery and discharge, and completing same-day postoperative follow-up calls and documentation. The position also requires maintaining patient confidentiality, professionalism, safety, and compliance with company policies and ongoing training requirements.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Excellent organizational skills.
- Detail-oriented.
- Maintain professionalism at all times.
- Ability to function in a fast-paced and/or stressful work environment.
- Adhere to company policies and procedures and safety guidelines.
Nice To Haves
- Certificate in dental assisting and/or surgical assisting.
Responsibilities
- Stock ice packs and prepare recovery-room bags.
- Prepare gauze and syringe packs for patients to take home.
- Complete laundry, including folding cleaned and dried items.
- Label autoclave bags and envelopes.
- Keep forceps organized in rooms.
- Help empty trash in each operatory and central before lunch and at the end of each day.
- Help clean operatory rooms between patients.
- Help set up operatories for upcoming surgeries.
- Clean recovery rooms between patients.
- Perform X-rays as needed.
- Help central answer postoperative concern calls as needed.
- Assist with patient discharge and safely assist patients to their escorts’ automobiles.
- Change patients’ gauze before discharge.
- Provide support for ongoing surgeries.
- Assist with local anesthesia surgeries if trained.
- Assist central with producing surgical trays as needed.
- Complete callbacks for patients discharged by Surgical Assistant Support.
- Log patient callbacks and last blood pressures in the computer.
- Make packets for the front office when work is finished.
- Ensure callbacks are completed the same day as surgery and complete callbacks for all patients having surgery.
- Retrieve postoperative patients from rooms and help with their recovery process to the holding area.
- Maintain patient confidentiality.
- Perform other duties needed to maintain patient flow and other duties assigned by the office clinical manager.
- Maintain required training and continuing education.
Benefits
- Competitive wages.
- Low medical premiums.
- Dental and vision insurance options with no premium deduction.
- Employer FSA/HSA contributions.
- 401(k) with matching.
- Paid time off.
- Paid holidays.
- Personal time.
- Seasonal bonuses.
- Company and partner discounts.
- Employer-covered basic life insurance.
- Voluntary benefits.
- Wellness program.
- Employee assistance program.
- Weekday/daytime-only schedule with short Fridays.
- Paid sick time.
- Professional development assistance.
- Referral program.
- Travel reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
