Surgery Scheduling Coordinator - Pre-Surgical Services

TriHealthCincinnati, OH
Onsite

About The Position

Coordinates the scheduling of elective and urgent procedures, including private and service cases, while ensuring alignment with surgery and cystoscopy schedules. Arranges pre-admission and pre-procedure testing in accordance with departmental and hospital guidelines and communicates critical patient and procedural information to appropriate departments such as Bed Assignment, Specialty Coordinators, and Pre-Surgical Services. Maintains accurate documentation of physician concerns and scheduling issues, including instances when provider preferences cannot be accommodated, while serving as a key liaison to support efficient patient flow and seamless procedural coordination.

Requirements

  • High School Diploma or GED (Required)
  • 1 - 2 years' experience medical office scheduling (Required)
  • Knowledge of Medical and Surgical terminology and familiarity with surgical procedures
  • Computer skills

Responsibilities

  • Schedules elective and urgent surgical procedures using strong organizational and prioritization skills.
  • Proactively anticipates, coordinates, and manages schedule changes with minimal direction.
  • Obtains and verifies accurate case information from surgeon preference cards, sales representatives, surgeons, and physician office staff.
  • Coordinates case requirements and surgical information with the Operating Room and other ancillary departments to ensure readiness for procedures.
  • Documents surgeon complaints and concerns and follows through on problem-solving efforts to accommodate scheduling preferences whenever possible.
  • Maintains effective communication and positive working relationships with surgeon office staff, physicians, coworkers, and interdisciplinary departments.
  • Demonstrates teamwork, collaboration, and a customer service-focused approach when supporting surgeons and clinical staff.
  • Utilizes knowledge of surgical procedures, medical terminology, and surgical terminology to support accurate scheduling and coordination.
  • Applies computer and scheduling system expertise to maintain accurate case information and support efficient workflow management.
  • Ensures all scheduling activities are completed accurately, timely, and in accordance with departmental guidelines and operational needs.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • retirement plans
  • tuition reimbursement
  • student loan repayment options
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