Surgery Scheduling Associate

Adventist Health•Los Angeles, CA
•$25 - $30

About The Position

The Surgery Scheduling Associate coordinates operative procedure scheduling and serves as a liaison between physicians, physician offices, other departments, and personnel to help use surgical facilities efficiently. The role schedules patients for surgery, coordinates operating room use and related schedules, verifies insurance coverage, and initiates referral or authorization processes when needed. It also provides administrative support through phone and referral handling, records management, reporting, and coordination of accurate patient billing information.

Requirements

  • High school education, GED, or equivalent is preferred.
  • Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.
  • Associates must receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

  • High school education, GED, or equivalent.
  • Associate’s or technical degree, or an equivalent combination of education and related experience.

Responsibilities

  • Schedule patients for surgery and complete the appropriate paperwork for surgery facilities.
  • Verify patient insurance coverage, determine whether surgical referrals or authorizations are needed, and begin the necessary processes.
  • Answer phone calls, take referrals, receive and transfer messages as appropriate, and fax medication lists and other documents as needed.
  • File, photocopy, and scan client records.
  • Assess operating room, staff, equipment, and instrument availability before scheduling cases.
  • Maintain up-to-date knowledge of computer and office equipment.
  • Prepare daily reports and generate monthly statistical reports according to established procedures.
  • Schedule daily operating room use, call sheets for appropriate areas, and pre-admission visits.
  • Provide daily operating room schedules, call sheets, and pre-admission visit schedules.
  • Work with appropriate departments to ensure accurate and timely information for patient billing.
  • Perform other job-related duties as assigned.
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