Surgery Scheduling Associate

Adventist Health•Los Angeles, CA

20h

About The Position

The Surgery Scheduling Associate coordinates operative procedure scheduling and serves as a liaison between physicians, physician offices, other departments, and personnel to support efficient use of surgical facilities. The role is based at Adventist Health White Memorial, a healthcare provider in Boyle Heights, Los Angeles, with a 353-bed hospital and a broad scope of services. The associate schedules patients and operating room use, confirms facility, staff, equipment, and instrument availability, and handles related paperwork and communications. The position also supports insurance verification and authorization processes, prepares schedules and reports, and works with departments to help ensure accurate and timely patient billing information. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. The organization participates in E-Verify.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/technical degree or an equivalent combination of education and related experience is preferred.
Associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Responsibilities

Schedule patients for surgery and complete appropriate paperwork for surgery facilities.
Verify patient insurance coverage, determine whether surgical referrals or authorizations are needed, and begin necessary processes.
Answer phone calls, take referrals, receive messages, and transfer calls as appropriate.
Fax medication lists to doctors and perform other faxing as necessary.
File, photocopy, and scan client records.
Assess operating room, staff, equipment, and instrument availability before scheduling cases.
Maintain up-to-date knowledge of computer and office equipment.
Prepare daily reports and generate monthly statistical reports according to established procedures.
Schedule daily operating room use.
Schedule call sheets for appropriate areas and prepare pre-admission visit schedules.
Provide daily operating room schedules, call sheets, and pre-admission visit schedules.
Work with appropriate departments to ensure accurate and timely information for patient billing.
Perform other job-related duties as assigned.