Surgery Scheduling Associate (Outpatient), Day Shift, Per diem

Adventist Health•St. Helena, CA
•$25 - $31

About The Position

The Surgery Scheduling Associate coordinates and schedules surgeries and follow-up appointments as designated by physicians. The role interacts with patients, physicians, and staff to provide accurate, timely, and responsive information within and outside clinics and facilities. The position schedules surgery and related appointments, verifies insurance coverage, checks the availability of operating rooms, staff, equipment, and instruments, and prepares scheduling paperwork and reports. It also supports communications, record handling, billing information, and nursing staff scheduling and training arrangements. Other job-related duties may be assigned.

Requirements

  • High school education/GED or equivalent is preferred.
  • Associate’s/Technical degree or an equivalent combination of education and related experience is preferred.
  • Medical Assistant certification is preferred.
  • CPR or Basic Life Support (BLS) certification from an approved vendor per AH policy is preferred.
  • Associates must receive required vaccinations as a condition of employment and annually thereafter, where applicable; medical and religious exemptions may apply.

Nice To Haves

  • High school education/GED or equivalent.
  • Associate’s/Technical degree or equivalent combination of education and related experience.
  • Medical Assistant certification.
  • CPR or BLS certification from an approved vendor per AH policy.

Responsibilities

  • Schedule patients for surgery and complete appropriate paperwork for surgery facilities.
  • Verify patient insurance coverage, determine whether surgical referrals or authorizations are needed, and begin the necessary processes.
  • Answer phone calls, take referrals, receive and transfer messages and calls as appropriate.
  • Fax medication lists and other documents, transmit files, and file, photocopy, and scan client records.
  • Assess operating room, staff, equipment, and instrument availability before scheduling cases.
  • Maintain up-to-date knowledge of computers and office equipment.
  • Prepare daily reports and generate monthly statistical reports in accordance with established procedures.
  • Schedule daily operating room use, call sheets for appropriate areas, and pre-admission visit schedules.
  • Provide daily operating room schedules, call sheets, and pre-admission visit schedules.
  • Work with appropriate departments to ensure accurate and timely information for patient billing.
  • Schedule nursing staff, receive referrals, and assign tasks to appropriate staff.
  • Schedule new nursing staff for one-on-one training with existing staff.
  • Perform other job-related duties as assigned.
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