Surgery Scheduling Associate (Outpatient), Day Shift, Per diem

Adventist Health•Saint Helena, CA

About The Position

The Surgery Scheduling Associate coordinates and schedules surgeries and follow-up appointments as designated by physicians. The role interacts with patients, physicians, and staff to provide accurate, timely, and responsive information within and outside clinics and facilities. The position is based at St. Helena Hospital in Napa Valley, a 151-bed hospital with an emergency department, medical offices, and specialty-care centers. Associates are required to receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/technical degree or an equivalent combination of education and related experience is preferred.
Medical Assistant certification is preferred.
CPR or BLS certification from an approved vendor per Adventist Health policy is preferred.
Receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education/GED or equivalent.
Associate’s/technical degree or equivalent combination of education and related experience.
Medical Assistant certification.
CPR or BLS certification from an approved vendor per Adventist Health policy.

Responsibilities

Schedule patients for surgery and complete appropriate paperwork for surgery facilities.
Verify patient insurance coverage, determine whether surgical referrals or authorizations are needed, and begin the necessary processes.
Answer phone calls, take referrals, receive messages, and transfer calls as appropriate.
Fax medication lists to doctors and perform other faxing or file transmissions as needed.
File, photocopy, and scan client records.
Assess operating-room, staff, equipment, and instrument availability before scheduling cases.
Maintain up-to-date knowledge of computers and office equipment.
Prepare daily reports and generate monthly statistical reports according to established procedures.
Schedule daily operating room use.
Schedule call sheets for appropriate areas and prepare pre-admission visit schedules.
Provide daily operating room schedules, call sheets, and pre-admission visit schedules.
Work with appropriate departments to ensure accurate and timely information for patient billing.
Schedule nursing staff, receive referrals, and assign tasks to appropriate staff.
Schedule new nursing staff for one-on-one training with existing staff.
Perform other job-related duties as assigned.