Surgery Scheduler

OrthoVirginia • Blacksburg, VA

3d

About The Position

OrthoVirginia is seeking a highly organized, detail-oriented Surgery Scheduler to coordinate patients’ surgical journeys in a fast-paced healthcare environment. The role partners with physicians, patients, surgery centers, hospitals, and insurance providers to coordinate surgical procedures and ensure patients are prepared and supported from scheduling through surgery.

The Surgery Scheduler coordinates inpatient and outpatient surgeries, procedures, diagnostic testing, follow-up care, and pre-operative requirements. The role also supports accurate patient records and documentation for coding, billing, and regulatory compliance while delivering clear communication and customer service throughout the surgical process.

Requirements

• High school diploma or equivalent.
• Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
• Knowledge of medical terminology.
• Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
• Experience with electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently, think critically, and resolve issues with minimal supervision.

Nice To Haves

• Knowledge of surgical terminology.
• Orthopedic experience.

Responsibilities

• Coordinate inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
• Schedule procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
• Verify insurance eligibility, obtain prior authorizations, and coordinate required pre-certifications.
• Collaborate with physicians, clinical staff, and surgical facilities to ensure documentation, equipment, and surgical requirements are completed.
• Educate patients about surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
• Communicate scheduling updates and serve as a primary point of contact for patients throughout the surgical process.
• Coordinate physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
• Maintain accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
• Work with providers and multidisciplinary teams to support an organized, efficient surgical scheduling process.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED