Surgery Scheduler

Conifer Health Solutions•Phoenix, AZ

About The Position

The Surgery Scheduler is responsible for managing the surgery process, including verifying insurance, obtaining pre-operative certifications and authorizations, completing hospital forms, scheduling pre-operative labs and testing, and coordinating post-surgery care. The role supports Abrazo Scottsdale General Surgery on E Bell Rd in Phoenix, Arizona. The position adheres to Tenet Physician Resources’ mission, policies, procedures, and HIPAA and corporate compliance requirements. It also supports surgeons, hospital personnel, patients, and administrative or clinical staff throughout the surgical scheduling process.

Requirements

  • High school diploma or GED.
  • At least one year of experience working in medical insurance or a healthcare-related field.

Nice To Haves

  • Previous surgery scheduling experience is strongly preferred.

Responsibilities

  • Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Follow the Tenet HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement.
  • Support the Tenet Corporate Compliance Program by understanding and following applicable responsibilities, laws, regulations, and policies, and reporting compliance issues.
  • Triage surgical candidates as required by physicians.
  • Work with hospital personnel to obtain information needed for surgery scheduling.
  • Educate patients about planned surgery.
  • Verify insurance information in the electronic system and obtain necessary authorizations before surgery.
  • Coordinate with surgeons to obtain medical clearances and preoperative testing required by hospital protocols.
  • Confirm and reschedule return appointments as necessary.
  • Notify the manager about patient account and insurance issues.
  • Assist administrative or clinical staff as needed and perform other duties as assigned.
  • Schedule patients for pre-operative labs and testing and coordinate post-surgery care.
  • Complete necessary hospital forms and obtain pre-operative certifications and authorizations.
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