Surgery Scheduler

ThedaCare • Appleton, WI

20d • Onsite

About The Position

The Surgery Scheduler coordinates and schedules inpatient and outpatient surgeries and procedures with anesthesia, team leaders, surgeons, physician offices, and other hospital departments. The role ensures that appropriate equipment, tools, and time are allocated for procedures. It also handles related administrative tasks, including obtaining or verifying prior authorization and performing patient registration, to support timely care delivery.

The position is based at ThedaCare Regional Medical Center in Appleton, with occasional travel to Critical Access Hospitals. It has variable eight-hour day shifts Monday through Friday, starting between 7:30 and 8:30 a.m., and is scheduled for 32 hours per week (0.8 FTE).

Requirements

• High school diploma or GED.
• Medical terminology skills.
• EPIC experience.
• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 25 pounds without assistance.
• The job classification is exposed to blood-borne pathogens while performing job duties.

Nice To Haves

• Medical environment background and scheduling experience are highly preferred.

Responsibilities

• Schedule surgery and procedure requests to accommodate the appropriate parties.
• Provide service that creates an exceptional customer experience.
• Proactively problem-solve access issues to meet stakeholder needs and optimize resource utilization.
• Complete administrative tasks related to surgeries and procedures, including obtaining or verifying prior authorization and performing patient registration.
• Identify patterns of access concerns and escalate them to the appropriate leader or group.

Benefits

• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.
• Health coaches, relaxation rooms, health-focused apps, and mental health support.
• Minimal or zero copays, team member cost-sharing premiums, and daycare.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED