Surgery Scheduler

Regional Hand Center•Fresno, CA
•$25 - $27

About The Position

Regional Hand Center is hiring an experienced Surgery Scheduler for a full-time, at-will position on a supportive, interactive team. The role schedules emergent and routine surgeries and works to maximize the efficiency of ambulatory surgery center staffing and resources while ensuring high-quality care for patients, families, and internal customers.

Requirements

  • High school graduate or equivalent.
  • At least one year of surgery scheduling experience.
  • Bilingual in English and Spanish.
  • Experience with the HST/NextGen electronic health record (EHR).
  • Prior experience with insurance verification and preauthorization.
  • Familiarity with medical clearances for surgical patients.
  • Familiarity with referrals, authorizations, pre-certifications, and eligibility.
  • Experience with patient financial counseling and collecting out-of-pocket expenses from patients and families.
  • Excellent organizational, customer service, written communication, and verbal communication skills.

Nice To Haves

  • Ambulatory surgery center (ASC) experience.
  • Medical Assistant (MA) certification.

Responsibilities

  • Schedule emergent and routine surgeries.
  • Schedule pre-operative and post-operative appointments.
  • Interface with patients, surgeons, staff, referring providers, departments, adjusters, and vendors.
  • Obtain insurance authorizations or pre-certifications.

Benefits

  • Competitive benefits
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