Surgery Scheduler - Colon & Rectal Surgery Ann Arbor Campus

Trinity Health•Ann Arbor, MI

10d•Onsite

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Surgery Scheduler for its Colon & Rectal Surgery team at the Ann Arbor Campus. The Surgery Scheduler is a first point of contact for patients and supports providers by coordinating surgical procedures and meetings while contributing to exceptional patient care. The role includes scheduling surgical procedures, testing, pre-operative appointments, and other appointments; obtaining insurance authorizations; managing surgical consent forms; maintaining provider schedule templates and entering monthly schedules; collecting payments and supporting accurate billing; assisting with patient communications, paperwork, and MyChart; maintaining patient records; and supporting daily office operations. The position requires a high school diploma or equivalent training and at least one year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficiency in core medical reception functions (check-in, check-out, and phones) through an equivalent combination of experience, education, and training. No credentials or licensure are required. The organization describes a supportive, team-oriented culture, opportunities for career growth and professional development, meaningful patient-focused work, and a mission of serving communities across Southeast Michigan. Eligible team members receive benefits starting on day one, with no waiting period. Trinity Health IHA Medical Group is an Equal Opportunity Employer and emphasizes dignity, respect, inclusion, and compassionate, person-centered care.

Requirements

High school diploma or equivalent training.
At least one year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficiency performing all core Medical Reception functions (check-in, check-out, and phones) through an equivalent combination of experience, education, and training.
No credentials or licensure required.

Responsibilities

Schedule surgical procedures, testing, and pre-operative appointments.
Obtain insurance authorizations and oversee management of consent forms for surgical procedures.
Schedule, confirm, and reschedule appointments.
Oversee provider schedule templates and input monthly schedules.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Serve as a first point of contact for patients and support providers in coordinating surgical procedures and meetings.