Surgery Scheduler - Colon & Rectal Surgery Ann Arbor Campus

Trinity Health • Ann Arbor, MI

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About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Surgery Scheduler for Colon & Rectal Surgery at the Ann Arbor Campus. The Surgery Scheduler serves as a first point of contact for patients and supports providers by coordinating surgical procedures and meetings while contributing to exceptional patient care. The role also supports patient communications, office operations, and accurate records and billing processes.

Requirements

• High school diploma or equivalent training.
• Demonstrated proficiency performing all Medical Reception core functions.
• At least 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficiency performing all Medical Reception core functions (check-in, check-out, and phones) through an equivalent combination of experience, education, and training.

Responsibilities

• Schedule surgical procedures, testing, and pre-operative appointments.
• Obtain insurance authorizations and oversee management of surgical consent forms.
• Schedule, confirm, and reschedule appointments.
• Oversee provider schedule templates and enter monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED