Certified Medical Assistant (CMA)- North Fulton Colon/Rectal Surgery

Wellstar Health System

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs and provides care under a physician’s direction, including preparing patients for exams, assisting with treatments, coordinating tests and follow-up care, documenting treatment in the medical record, and explaining instructions to patients and families. The Medical Assistant serves patients across all age groups, from neonates through geriatric patients, and may also perform front-office registration, laboratory testing, and radiology functions within a specialty setting. The position combines clinical and non-clinical duties, diagnostic imaging, laboratory work, patient liaison responsibilities, teamwork and collaboration, professional development, evidence-based practice, and efficient use of resources. The Medical Assistant supports safe, quality, patient-centered care, follows Wellstar policies and professional standards, and performs other duties as assigned.

Requirements

High school diploma, GED, or Medical Assisting certificate.
A current Medical Assistant credential earned by passing an examination from AAMA, AMT, NHA, or NCCT; the credential must be maintained.
Current Basic Life Support certification from the American Heart Association, or an accepted listed equivalent.
Complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Work experience in a practice setting.
Organization and attention to detail.
Ability to work quickly and efficiently while ensuring patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Ability to use technology to support clinical care and basic computer skills.
Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Experience in the practice specialty; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and complete necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, obtain vital signs, and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Address patient safety needs and cross-train team members.
Perform radiographic and other diagnostic imaging procedures as ordered to assist the clinical team and physicians.
Prepare and position patients for imaging procedures, apply proper techniques including radiation protection, obtain appropriate views, process images, and review images for identification and quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and documentation; perform ordered laboratory tests and point-of-care testing; draw blood samples; order and stock supplies; and complete quality-control and cleaning procedures.
Provide relationship-based, patient-centered care that accounts for population-specific characteristics and cultural diversity.
Partner with patients and, when appropriate, their significant others or families; help patients feel at ease and keep their goals central to the plan of care.
Coordinate and document safe, quality patient care, communicate with interdisciplinary team members, complete timely documentation, and promote a respectful and inclusive clinical environment.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
May serve as a preceptor for onboarding Medical Assistants or students and act as a professional role model.
Promote evidence-based patient care, participate in value analysis and data collection, raise clinical questions, and consult appropriate experts and resources.
Follow organizational policies, procedures, clinical competencies, legal and regulatory requirements, accreditation standards, and patient-safety requirements; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.