Surgery Scheduler
USPI•El Dorado Hills, CA
•$25 - $33
About The Position
Under the direction of the Business Office Manager, the Surgery Scheduler maintains the daily surgery schedule and manages all aspects of the scheduling process. The role involves strategizing and resolving scheduling issues while providing high levels of customer service to scheduling coordinators from doctors’ offices and Operating Room staff. The successful candidate will demonstrate leadership, communication, and customer service skills, including the ability to efficiently resolve difficult scheduling conflicts and a record of positive customer service encounters or programs.
Requirements
- At least 1–2 years of hospital, ASC, or medical office scheduling experience.
- Ability to communicate professionally, verbally and non-verbally.
- Ability to use time wisely and prepare the work area to meet high-paced demand.
- Genuine desire to work and improve the ASC as a whole.
- Professional appearance and attire.
- Strong familiarity with medical terminology and willingness to learn multiple specialties.
- Excellent phone etiquette and exceptional customer service skills.
Responsibilities
- Set priorities and organize work.
- Schedule patient procedures to support efficient and accurate information processing, including operating room procedures, vendor coordination, and arrangements for 23-hour stays.
- Coordinate with anesthesia groups to confirm scheduling coverage.
- Use procedure codes accurately to support proper billing.
- Verify information entered into the system, including names, dates of birth, gender, and insurance information.
- Ensure paperwork for patient add-ons is received by the appropriate staff.
- Communicate schedule changes to appropriate staff.
- Work with the OR Manager and Materials Manager to prevent equipment or supply conflicts.
- Alert administration when new doctors or procedures are scheduled.
- Cross-train in other business office areas.
- Complete consents and verify their accuracy before submitting them to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians, and nursing staff throughout the scheduling process.
- Accept other duties as assigned.
Benefits
- 401(k) retirement plan
- Employee Assistance Program
- Employee discount program
- Paid leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
