Surgery Scheduler

Healthcare Outcomes Performance Company • Phoenix, AZ

11d

About The Position

The Surgery Scheduler coordinates surgery scheduling and related pre- and post-operative appointments. The role works with physicians, patients, and internal departments to support timely, accurate scheduling; maintains records in EMR and practice-management systems; and communicates clinical and surgical process instructions to patients. The scheduler also ensures relevant systems and teams are updated when cases are edited, cancelled, or rescheduled, and performs other duties as assigned.

Requirements

• At least 1 year of medical office scheduling experience, or 1–2 years of administration or clinical experience (such as CNA, MA, or EMT); orthopedic experience is preferred.
• Communicate professionally and effectively with physicians, patients, and internal departments.
• Adhere to established scheduling timelines.
• Have exceptional organizational skills and the ability to manage multiple concurrent tasks.
• Demonstrate attention to detail, strong follow-through, and the ability to maintain accurate records and documentation.

Nice To Haves

• Orthopedic-setting experience.
• Familiarity with medical terminology, the insurance authorization process, and EMR systems.
• High school diploma/GED or equivalent working knowledge preferred.

Responsibilities

• Schedule surgeries within established timelines and create related pre- and post-operative appointments.
• Establish interdepartmental communication to ensure timely and accurate scheduling.
• Maintain precise, organized records in EMR and practice-management systems.
• Clearly communicate clinical and surgical process instructions to patients.
• Ensure systems and teams are updated about edited, cancelled, or rescheduled cases.
• Perform other duties as assigned.

Benefits

• Monthly performance bonus.
• Competitive health and welfare benefits.
• Monthly $43 stipend to use toward ancillary benefits.
• HSA with qualifying HDHP plans and company match.
• 401(k) plan with company match after 6 months of service; part-time employees are included.
• Employee Assistance Program available 24/7 for support.
• Employee Appreciation Days.
• Employee Wellness Events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED