Surgery Scheduler

USPI•Macon, GA

20h•Onsite

About The Position

Endoscopy ASC of Middle Georgia is hiring a detail-oriented and organized Surgery Scheduler to join their growing team. Under the direction of the Business Office Manager, this role is responsible for the daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing, problem-solving, and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. The successful candidate will possess outstanding leadership, communication, and customer service skills, as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Minimum 2-4 years of hospital or medical office experience required.
Must be able to communicate verbally and non-verbally in a professional way.
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the hospital as a whole.
Professional appearance.
Strong medical terminology.
Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

Sets priorities and organizes work.
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
Communicates changes to schedule to appropriate staff.
Ensures all required fields in Advantx are completed.
Works closely with OR director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.