Surgery Scheduler

USPI • Milwaukee, WI

8h • Onsite

About The Position

Wisconsin Laser & Surgery Center has an immediate need for a full time Surgery Scheduler. Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process and assists with insurance verification when needed. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. The Scheduler must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.

Requirements

• High school graduate or equivalent.
• Minimum 2-4 years of surgery scheduling.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems.
• Alertness and adaptability to change in situation.
• Holds all patient information confidential.

Responsibilities

• Sets priorities and organizes work
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED