Surgery Scheduler

Advanced Pain Care • Killeen, TX

4d • $18 - $22 • Onsite

About The Position

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow-up appointments, and appropriate medical clearance. The role coordinates with patients and physicians, verifies insurance information and coverage, ensures required paperwork and consent forms are completed, and responds to inquiries about surgery.

The position is based in a medical office environment and typically follows a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. It reports to the Scheduling Manager.

Requirements

• High school diploma or equivalent.
• Knowledge of electronic medical records, insurance verification, medical terminology, and surgical procedures.
• Strong written and verbal communication skills.
• Outstanding customer service skills.
• Clear and precise communication, accuracy, and attention to detail.
• Ability to organize and prioritize work effectively.
• Ability to deal tactfully with the public and maintain professionalism, diplomacy, and confidentiality.
• Ability to work independently.
• Ability to sit and/or stand for prolonged periods.
• Ability to move materials weighing up to 30 pounds.
• Eye-hand coordination and manual dexterity sufficient to operate office equipment.

Nice To Haves

• One year of prior surgery scheduling experience in a healthcare setting is highly preferred.

Responsibilities

• Schedule patients for surgery and complete necessary paperwork.
• Confirm patient demographics, surgery date and time, and medical diagnosis.
• Review pre-surgery instructions with patients, including medications, allergies, labs, health history, and pre- and post-operative treatment plans.
• Gather insurance information to confirm coverage and benefits.
• Ensure all paperwork, including consent forms, is complete and on file for patients’ surgeries.
• Answer and respond to incoming telephone inquiries regarding surgery.
• Schedule follow-up appointments and other health assessments.
• Monitor the surgery schedule and work directly with physicians to coordinate appointments.
• Coordinate medical clearance when necessary.
• Maintain regular and predictable attendance.
• Adhere to Advanced Pain Care policies and procedures.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED