Surgery Scheduler - Fondren

ORTHOLONESTAR MSO LLC•Pearland, TX

About The Position

The Surgery Scheduler schedules surgical procedures and ensures that appropriate clinical and insurance coding information is collected for the surgery schedule. The scheduler receives procedure requests from physician offices and schedules procedures according to established guidelines. The role provides accurate information for other departments to view, maintains open communication with hospital departments and physician offices about schedule changes, and coordinates special surgical needs.

Requirements

  • High school diploma or equivalent.
  • Two years of previous surgery scheduling experience in a healthcare environment, such as a physician office, clinic, or hospital.
  • Knowledge of medical terminology and familiarity with medical diagnostic procedures, healthcare billing, and authorization.
  • Ability to type at least 40 words per minute without error.
  • Strong computer skills and familiarity with Excel, Word, and Windows.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask.
  • Strong verbal communication, problem-solving, prioritization, and organizational skills.
  • Knowledge of HIPAA and confidentiality.
  • Ability to maintain composure during high-stress occasions.
  • Ability to establish and maintain constructive working relationships with patients, patients’ family members, coworkers, supervisors, managers, doctors, and other business contacts.
  • Ability to sit and perform phone work for extended periods, perform repetitive motions, and use manual dexterity.
  • Ability to concentrate on detail amid other activity.

Nice To Haves

  • Customer service experience is very desirable.
  • Hospital registration or admitting experience is desirable.

Responsibilities

  • Schedule surgical procedures using the EMR.
  • Answer phones in a professional and courteous manner.
  • Complete post-operative data entry accurately and in a timely manner.
  • Complete statistical reports according to established timelines and formats.
  • Post surgical charges daily according to established guidelines.
  • Complete and distribute the daily surgical schedule as appropriate.
  • Produce and distribute the daily surgical log.
  • Coordinate with practice and hospital departments when special surgical needs arise.
  • Perform other duties as assigned.
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