Surgery Scheduler
About The Position
Advanced Surgery Center of Tampa is an outpatient surgery center specializing in spine, orthopedic, and pain management procedures, as well as minimally invasive spine, podiatry, and related services. The Surgery Scheduler maintains the daily surgery schedule and coordinates all aspects of scheduling under the direction of the Business Office Manager. The role involves strategizing and resolving scheduling issues while providing a high level of customer service to physician-office scheduling coordinators and operating room staff. The successful candidate will bring leadership, communication, and customer service skills, and the ability to resolve difficult scheduling conflicts efficiently. The candidate should be able to demonstrate positive customer service experiences or programs.
Requirements
- Outstanding leadership skills.
- Strong communication skills.
- Strong customer service skills.
- Ability to efficiently strategize and resolve difficult scheduling conflicts.
- Ability to demonstrate previous successful or positive customer service encounters or programs.
Responsibilities
- Set priorities and organize work.
- Schedule patient procedures in the operating room and GI lab, including arrangements for 23-hour stays, to support efficient and accurate information processing.
- Coordinate with anesthesia groups to confirm scheduling coverage.
- Use procedure codes accurately to support proper billing.
- Verify entered information, including patient name spelling, date of birth, gender, and insurance information.
- Ensure paperwork for patient add-ons is received by the appropriate staff.
- Communicate schedule changes to appropriate staff.
- Ensure all required fields in Advantx are completed.
- Work closely with the OR director to avoid equipment or supply conflicts.
- Alert administration when new doctors or procedures are scheduled.
- Cross-train with other areas.
- Complete consents and ensure their accuracy before submitting them to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians, and nursing staff throughout the scheduling process.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and prescription coverage.
- Life and AD&D coverage.
- Availability of short- and long-term disability.
- Flexible financial benefits, including FSAs and HSAs.
- 401(k) and access to retirement planning.
- Paid holidays and vacation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
