Surgery Scheduler

Southwoods Health•Boardman, OH

6d•Onsite

About The Position

Southwoods Health is seeking a detail-oriented and professional Surgery Scheduler to work at its Southwoods Executive Centre in Boardman, Ohio. The position coordinates and schedules surgical and gastroenterological procedures performed at the Surgical Hospital at Southwoods, serving as a link between physician offices, clinical staff, and patients to support smooth daily operations. The scheduler books procedures and preoperative appointments while considering staffing availability, patient-care needs, surgeon block times, case priorities, specialized equipment, and patient constraints. The role also verifies patient and insurance information, distributes schedules, manages changes, answers calls, supports efficient use of physician block time, prepares operational reports, and verifies preoperative documentation. The position requires compliance with applicable regulatory standards and may include other administrative support duties.

Requirements

Successful completion of courses or formal training in medical terminology, computer systems, and business office operations.
Strong interpersonal communication skills.
Proactive problem-solving capabilities.
Meticulous attention to detail.
Ability to maintain a poised, professional demeanor and strong ethical and moral principles.

Nice To Haves

Prior surgical or medical scheduling experience is highly preferred.

Responsibilities

Schedule facility procedures, including general surgery and GI/endoscopy procedures, while considering nursing and anesthesia availability, patient-care needs, and surgeon block times.
Plan preoperative appointments and surgical times around case priorities, specialized medical equipment, and patient constraints.
Obtain and verify patient demographics, clinical health histories, and insurance information from referring physician offices.
Distribute finalized daily schedules to the appropriate internal departments so staff, instruments, and supplies are ready.
Make schedule adjustments according to standard protocols, including cancellations and urgent rescheduling.
Answer incoming phone calls promptly and provide professional customer service.
Maximize use of physician block times and prepare detailed end-of-day operational reports.
Retrieve, review, and verify preoperative surgical paperwork and documentation.
Maintain operational alignment with regulatory agency standards, including OSHA, ODH, BOP, and The Joint Commission/TJC.
Perform other supportive administrative duties as assigned.