Surgery Scheduler

DMOS Orthopaedic Centers • West Des Moines, IA

4d • Onsite

About The Position

The Surgery Scheduler guides patients through their orthopaedic care by scheduling follow-up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. This is a full-time position with clinic hours, working alongside patient care navigators and clinical staff to create an outstanding patient experience. The primary work location is West Des Moines, with flexibility to cover the Ankeny and Des Moines locations as needed. Success in the role requires quickly recalling information and prioritizing tasks.

Requirements

• Prior exposure to patient care coordination.
• Ability to communicate calmly with patients and physicians.
• Professionalism when interacting with patients and clinical staff.
• Ability to handle multiple tasks while staying organized.
• Ability to listen, ask clarifying questions, and avoid interrupting.
• Dependability in supporting timely patient care and team efficiency.
• Ability to recall information quickly and prioritize tasks.
• Ability to sit at a desk for extended periods.

Responsibilities

• Guide patients through scheduling surgery and necessary follow-up care.
• Organize physicians’ surgery schedules using Office 365 products.
• Submit and manage insurance prior authorizations.
• Communicate with hospital and ambulatory surgery center staff.
• Help provide outstanding patient experiences throughout their orthopaedic care.

Benefits

• Consistent schedule with no weekend coverage.
• Friendly, fun, and dedicated peers.
• 401(k) with employer match.
• Annual company profit-sharing contribution, even if not participating in the employer match.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Six paid holidays.
• PTO accrual program; full-time employees can anticipate earning up to 22 days per year.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed