Surgery Scheduler - OC

City of Hope•Irvine, CA

About The Position

The Surgery Scheduler is responsible for accurately coordinating inpatient and outpatient surgical procedures and related outpatient pre-operative appointments for the department of surgery and its divisions. The role coordinates scheduling with operating room staff, patients, providers, and other departments to ensure procedures and associated appointments are arranged appropriately. The position initiates and reviews surgical procedure scheduling data, ensures required documentation and pre-operative tests are in place, coordinates authorizations and clearances, and processes pre-operative consultations and related orders or ancillary services. It also provides patients with pre-operative instructions and responds to post-operative questions.

Requirements

  • High school degree or equivalent; experience may substitute for minimum education requirements.
  • Two years of work experience in a medical environment.
  • Knowledge of medical terminology.

Nice To Haves

  • Two years of medical office experience preferred.

Responsibilities

  • Coordinate surgery cases and outpatient procedures for the department of surgery and its associated divisions.
  • Coordinate surgical procedures with operating room staff and patients to ensure patients are properly scheduled.
  • Initiate and review the surgical procedure Scheduling Data Sheet; ensure documentation is complete and correct pre-operative tests are ordered in a timely manner.
  • Coordinate with New Patient Services to ensure biopsy slides, reports, and other pertinent information are available before surgery.
  • Schedule pre-operative appointments and ensure documentation is complete and information is communicated and distributed to patients in a timely manner.
  • Coordinate pre-operative authorizations with the Utilization Review Department and ensure provider-requested clearances are received before the procedure.
  • Process pre-operative consultations.
  • Process labs, surgical orders, EKGs, x-rays, and other ancillary services requested by providers.
  • Direct patient calls regarding pre-operative instructions and post-operative questions.
  • Coordinate surgery dates based on physicians' operating room block schedules and clinic schedules.
  • Coordinate pre-operative admissions with the Admitting Department.

Benefits

  • Comprehensive benefits are referenced; specific benefits are not listed in the posting.
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