Surgery Scheduler

DMOS Orthopaedic Centers • West Des Moines, IA

3d • Onsite

About The Position

The Surgery Scheduler guides patients through their orthopaedic journey by scheduling follow-up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. This full-time, clinic-hours position works alongside patient care navigators and clinical staff to provide an outstanding patient experience. The primary work location is West Des Moines, with flexibility to cover the Ankeny and Des Moines locations as needed. The role involves sitting at a desk for extended periods.

Requirements

• Prior exposure to patient care coordination.
• Ability to communicate calmly with patients and physicians.
• Professionalism when interacting with patients and clinical staff.
• Ability to handle multiple tasks while staying organized.
• Ability to recall information quickly and prioritize tasks.
• Listening skills, including asking clarifying questions and avoiding interruptions.
• Dependability in supporting timely patient care and team efficiency.

Responsibilities

• Guide patients with surgery scheduling and necessary follow-up care.
• Schedule follow-up appointments and assist with surgery scheduling.
• Submit prior authorizations for procedures.
• Use Office 365 products to organize physician surgery schedules and insurance prior authorizations.
• Communicate with hospital and ambulatory surgery center staff.
• Help provide outstanding experiences for patients throughout their orthopaedic care.
• Cover the Ankeny or Des Moines location as needed.

Benefits

• Consistent schedule with no weekend coverage.
• Friendly, fun, and dedicated peers.
• 401(k) with employer match.
• Annual company profit-sharing contribution, even if the employee does not participate in the employer match.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Six paid holidays.
• Generous PTO accrual; full-time employees can anticipate earning up to 22 days per year.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed