Surgery Scheduler/Insurance Verification Specialist 8:30 am - 5:00pm

Hayes Valley Surgery Center • San Francisco, CA

26d • $26 - $28 • Onsite

About The Position

The Surgery Scheduler/Insurance Verification Specialist works at a modern outpatient surgery center in San Francisco. The role welcomes patients, families, physicians, and visitors; supports patient registration and insurance verification; and coordinates surgery schedules with clinical staff and the anesthesia group. The position also handles phone calls, patient documents, payments, and other administrative duties as assigned. The stated schedule is 8:30 a.m. to 5:00 p.m. Salary is commensurate with experience.

Requirements

• High school graduate or equivalent.
• Current Basic Cardiac Life Support (BCLS) certification, or willingness to complete it by the start date.
• Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Knowledge of EMR systems.
• Knowledge of commercial and private insurance plans.
• Knowledge of Google Suite.

Nice To Haves

• One or more years of experience with insurance verification.
• One or more years of experience in a medical office setting.
• Additional language skills.

Responsibilities

• Welcome patients, families, physicians, and visitors in person or by phone.
• Pre-register and register patients, including entering insurance and demographic information and consent forms into the EMR system.
• Complete insurance verifications.
• Notify patients of insurance coverage and their copay and coinsurance responsibilities.
• Receive and direct phone calls; distribute mail and messages; and assist the business office as necessary.
• Prepare patient documents.
• Accept and post payments.
• Work with clinical staff to understand procedure lengths, room availability, and special supply needs.
• Coordinate the schedule with the anesthesia group.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED