COMMUNITY SUPPORT SPECIALIST, MON - FRI, 8:30 AM - 5:30 PM

InterCommunity Health Care•East Hartford, CT

About The Position

The Community Support Specialist provides skill building, engagement, and care coordination as part of the Community Support Team. Services are community based and involve working in clients’ homes and other community locations, including inpatient settings. The role supports clients’ recovery through collaboration with clinical teams, connection to community resources, crisis and detox support, and assistance with treatment-related documentation and engagement. The position is scheduled Monday through Friday, 8:30 AM to 5:30 PM.

Requirements

  • Bachelor’s degree or associate degree in health or behavioral health, or Recovery Support Specialist; equivalent experience in a community health center or behavioral health setting may be considered.
  • Experience working in a setting attending to the needs of people in recovery from mental illness and substance use/addiction.
  • Reliable and insured vehicle.
  • Competencies: initiative, teamwork, time management, decision making, communication proficiency, and organizational skills.

Responsibilities

  • Collaborate with the clinical team and clients to identify required services by assessing each client’s overall needs.
  • Support client recovery by joining outpatient clinicians and Primary Care and participating in individual treatment sessions as necessary.
  • Provide linkages to community resources.
  • Complete treatment-related documentation in accordance with established procedures, including court letters, gathering medical records, copying, faxing, scanning, collateral contacts, and appointment scheduling.
  • Engage clients and support ongoing attendance by completing tracking documents and reports.
  • Assist with assessment of individuals in crisis and intoxicated clients, help determine the need for crisis involvement or detox, and facilitate admission to a detox facility.
  • Provide education, support, and consultation to individuals’ families and support systems, when needed, directed exclusively toward the individual’s well-being and benefit.
  • Perform related duties as required, including transporting clients.
  • Attend all mandatory department and agency meetings and trainings.

Benefits

  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Voluntary vision coverage
  • Employer-paid short-term disability
  • Employer-paid long-term disability
  • Basic life and AD&D insurance
  • Supplemental life insurance available
  • 401(k) with 3% employer match and 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities
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