Surgery & Treatment Coordinator Lead

Medical Eye Associates•Waukesha, WI

10d•$25 - $30•Hybrid

About The Position

Coordinate and schedule surgeries, procedures and follow-up appointments as designated by physicians according to established policies and procedures. Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information. Coordinate arrangements for surgical assistants, special equipment, and surgical materials. Schedule diagnostic therapy and other treatments as requested. Obtain authorization for surgery from patient’s insurance company. Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements. Answer and screen telephone calls in a courteous manner, and documents messages for physician and other personnel. Collect patient payments and place surgical orders in Epic. Select appropriate coding (CPT, ICD10, etc.) and enter charges for all surgical procedures. Provide accurate, detailed information to patients regarding test preparations, procedures, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Maintain files and patient records in a confidential manner.

Requirements

High School Diploma Required
Minimum requirement of 3 years of experience with medical scheduling.
Requires high level of attention to detail, excellent written and verbal communication skills, strong customer skills.

Responsibilities

Coordinate and schedule surgeries, procedures and follow-up appointments as designated by physicians according to established policies and procedures.
Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
Schedule diagnostic therapy and other treatments as requested.
Obtain authorization for surgery from patient’s insurance company.
Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
Answer and screen telephone calls in a courteous manner, and documents messages for physician and other personnel.
Collect patient payments and place surgical orders in Epic.
Select appropriate coding (CPT, ICD10, etc.) and enter charges for all surgical procedures.
Provide accurate, detailed information to patients regarding test preparations, procedures, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
Maintain files and patient records in a confidential manner.