Lead Treatment Coordinator
About The Position
Cambridge Dental Group is looking for an experienced Case Manager / Lead Treatment Coordinator to join our thriving, patient-focused practice. Connected to a busy multi-specialty dental office, our team offers patients comprehensive care under one roof while providing endless opportunities for professional growth. The role involves presenting comprehensive treatment plans with confidence and compassion, educating patients on recommended treatment and financial options, building trust and increasing treatment acceptance through exceptional communication, coordinating care between our general practice and on-site specialists, and working closely with doctors and the clinical team to ensure an outstanding patient experience. The goal is to help patients achieve their oral health goals while contributing to the success of the practice.
Requirements
- Minimum 2 years of dental office experience required.
- Proven success presenting treatment plans and increasing treatment acceptance.
- Strong understanding of dental procedures and insurance.
- Exceptional communication, organization, and relationship-building skills.
- Positive attitude with a patient-first mindset.
- 3+ years of dental business office experience.
- High school diploma or equivalent.
- Knowledge of dental terminology.
- Knowledge of dental office procedures.
- Knowledge of accounting and administrative principles and procedures.
- Knowledge of MS Office.
Nice To Haves
- Knowledge of care credit, sunbit and cherry preferred.
- Experience with Open Dental is a plus.
- Management or supervisory experience preferred.
- Knowledge of dental practice management software preferred.
Responsibilities
- Present comprehensive treatment plans with confidence and compassion.
- Educate patients on recommended treatment and financial options.
- Build trust and increase treatment acceptance through exceptional communication.
- Coordinate care between our general practice and on-site specialists.
- Work closely with doctors and the clinical team to ensure an outstanding patient experience.
- Help patients achieve their oral health goals while contributing to the success of the practice.
Benefits
- Competitive salary: $50,000–$65,000 annually (based on experience)
- Uncapped commission potential
- Comprehensive medical, dental, vision, and supplemental benefits
- 401(k) with company match
- Life Insurance
- Disability Insurance
- Paid time off and paid holidays
- Ongoing professional development and career advancement opportunities, plus monthly CE's
- A supportive, collaborative team environment
- Growth opportunities within a rapidly expanding dental organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
