Claims - Surety Fidelity Team Leader

Cincinnati FinancialFairfield, OH
$120,000 - $180,000Hybrid

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Our Surety Fidelity Claims department is currently seeking a Surety Fidelity Team Leader. This position is located in Fairfield, OH. Relocation packages available for eligible candidates to relocate to Fairfield, OH. Remote candidates will be considered.

Requirements

  • the ability to engage and develop associates, set clear expectations, and promote accountability
  • a clear track record of detailed, proactive file investigation and file management.
  • experience supervising bad faith litigation
  • a working knowledge of state surety fidelity claims handling rules and regulations.
  • expert knowledge of surety fidelity coverage forms
  • an exhibited ability to evaluate and apply accurate coverage interpretations
  • a proven track record of positive associate, unit, and departmental support

Nice To Haves

  • preferred five years of experience handling complex, high-exposure surety fidelity claims
  • preferred five years of experience handling surety fidelity litigation claims
  • Bachelor’s degree or equivalent preferred
  • CPCU, AIC, AIM designations, or other relevant education preferred

Responsibilities

  • positively coach and mentor Surety Fidelity Litigation Specialists
  • provide technical support for issues faced by HQ and Field staff in the daily handling of surety fidelity claims
  • promote proactive file handling in all areas of surety fidelity claim loss adjustment
  • support upper management’s efforts to innovate and improve our daily claims handling processes
  • build strong professional relationships with agents, insureds, legal counsel, vendors, and other CIC business units
  • participate in mediations, seminars, field unit meetings and complete other tasks as needed.
  • develop and lead training courses for both field and HQ-based associates pertaining to surety fidelity claims

Benefits

  • Relocation packages available for eligible candidates to relocate to Fairfield, OH.
  • Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
  • Learn more about our benefits and amenities packages.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service