SUPV - INTAKE/SOCIAL SVCS

UHS • Champaign, IL

8d

About The Position

The Intake Supervisor will oversee the Intake Specialists in their day to day tasks and will also perform the duties of the Intake Specialist when the need arises. This role involves participating in and leading training, completing schedules, overseeing performance improvement, conducting documentation audits, and performing corrective action oversight. The position also includes providing triage services, completing screenings and assessments, educating referral sources, providing crisis intervention, interviewing patients and their families, consulting with psychiatrists, completing admitting paperwork, screening potential admissions, advising inpatient units of admissions, data entry, precertification of insurance, consulting with other professionals, verifying insurance benefits, and maintaining appropriate records.

Requirements

• Master’s in Psychology, Counseling, Social Work, or closely related field
• Basic computer knowledge
• Excellent communication and assessment skills

Nice To Haves

• 2 years experience in psychological and chemical dependency assessment

Responsibilities

• Participate and lead the training and orientation of new staff and interns
• Complete a monthly schedule for Intake and staff
• Oversee departmental performance improvement initiatives
• Conduct audits of documentation
• Perform corrective action oversight as deemed appropriate by the Director of Assessment
• Perform any other duties as deemed appropriate by the Director of Assessment
• Provide triage service in a sensitive and responsive fashion for Intake Specialists
• Complete screening and assessment, including demographic and clinical information
• Educate referral sources on The Pavilion and other available services in part to minimize the occurrence of crisis
• Provide appropriate information and/or crisis intervention services to the caller over the phone
• When necessary, interview the patient and/or significant others to explore alternative modes of care consistent with the least restrictive treatment model
• Consult with on-call psychiatrist or New Choice M.D.
• Be responsible for completion of admitting paperwork/assessment report
• Screen and assess all potential admissions by means of a face-to-face contact
• Advise inpatient units of impending admissions
• Data entry
• Precertification of patient insurance
• Complete consultation with other professionals and provide off-site assessments as requested and feasible
• Works with Business Office in verifying insurance benefits
• Projects a positive image of The Pavilion by being courteous, helpful, friendly and professional in relationships with patients, and their families, visitors, co-workers and the community
• Compile paperwork for all contacts so that appropriate records are maintained and available

What This Job Offers

• Job Type: Full-time
• Career Level: Manager