SUPV - MOBILE CRISIS/SOCIAL SVCS

UHS • Champaign, IL

8d

About The Position

Mobile Crisis Supervisor will provide education, training, scheduling, and ensure 24-hour coverage for the Mobile Crisis Team. Ensuring the Mobile Crisis team will work with contracted hospitals when they identify a person in a psychiatric crisis that will require additional evaluation for psychiatric services. Ensuring the purpose of providing a professional assessment and triage to assist with further recommendation of services to the most appropriate, least restrictive treatment environment. Each patient and/or family contacting or referred to The Carle Emergency Department for psychiatric services shall be assessed by a Mobile Crisis Specialist. A licensed psychiatrist or other physician oversees triage and referral decisions.

Requirements

• Bachelor’s Degree, Counseling, Social Work, or closely related field
• Progressive experience in working in behavioral health environment required
• 1 year experience preferred in crisis or assessment skills.
• Excellent communication and assessment skills.
• Basic computer knowledge
• Excellent communication and assessment skills.

Responsibilities

• Screen and assess all patients ordered for screening and assessment by the assigned Carle Emergency Department M.D. by means of a face-to-face contact.
• Respond to the ordering Carle Emergency Department via phone within 20 minutes and respond to Carle Emergency Department for screening within 60 minutes of the initial phone call.
• Upon arrival to Carle Emergency Department, sign in on a log kept for audit purposes showing response times.
• Provide triage service in a sensitive and responsive fashion.
• Complete screening and assessment, including demographic and clinical information.
• When necessary, interview the patient and/or significant others to explore alternative modes of care consistent with the least restrictive treatment model.
• Consult with assigned Carle Emergency Department M.D.
• Be responsible for completion of screening and referral paperwork/assessment report.
• Data entry.
• Locate available community resources for patients to obtain further necessary treatment.
• Complete necessary paperwork and arrange acceptance and transfer of the patient for any required psychiatric or behavioral reasons.
• Provide a copy of screening and recommendations to the Carle Emergency Department for inclusion in the patient’s medical record.
• Projects a positive image of The Pavilion by being courteous, helpful, friendly and professional in relationships with patients, and their families, visitors, co-workers and the community.
• Ensure 24-hour coverage for Mobile Crisis schedule
• Complete Mobile Crisis payroll weekly
• Provide education for Mobile Crisis Team
• Precept new team members and complete Mobile Crisis orientation checklist
• Ensure that all Mobile Crisis functions are completed prior to returning to the Intake Department.
• Report on biweekly Mobile Crisis calls and dispositions
• Collaborate with Business Development and Intake Director to identify new areas of growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level